We are Koos.
The playhouse of service design.

The Student Hotel

Tailoring the student life to your pocket

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JustLease

Escaping the margin squeeze in private car leasing

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Up next in Amsterdam

Service Design Masterclass

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recently published

Bridging the gap between Service Design and Scrum: Why UX is key.

recently published

Koos’ brandmodel – Map and leverage the strengths of your organisation

recently published

Best insights of the Service Design Experience in Lisbon

recently published

Six ways to measure the impact of your service design efforts

recently published

Dear UX-ers: the future is human

recently published

Redesigning the Portuguese Postal Service

recently published

7 UX principles by a Service Designer

recently published

How to avoid pitfalls when becoming more customer centric

recently published

Service hacks: making use of resourceful customers for service innovation.

recently published

Nudge your customers wisely

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