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9 Sep 2021 • online • free
Service design in organisational context
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14 Oct 2021 • online • free
Remote design research
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31 Aug 2021 • online • free • 12-13 CEST
Sustainable Service Design
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The basics of Customer Journey Mapping
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Customer Journey Mapping 2.0
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How to quantify Need Based Profiles
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Visual Thinking 2.0
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Taking the risk of making assumptions
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Service Design for a Circular Economy
