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9 Sep 2021 • online • free

Service design in organisational context

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14 Oct 2021 • online • free

Remote design research

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31 Aug 2021 • online • free • 12-13 CEST

Sustainable Service Design

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26 Aug 2021 • online • free • 12-13 CEST

The basics of Customer Journey Mapping

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28 Sep 2021 • online • free • 12-13 CEST

Customer Journey Mapping 2.0

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19 Oct 2021 • online • free • 12-13 CEST

How to quantify Need Based Profiles

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7 Oct 2021 • online • free • 12-13 CEST

Visual Thinking 2.0

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12 Oct 2021 • online • free • 12-13 CEST

Taking the risk of making assumptions

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21 Sep 2021 • online • free • 12-13 CEST

Service Design for a Circular Economy