A collection of insights worth mentioning in the design field. Show allBlogsWhitepapers Type of read blog How to design for real impact: the Koos Approach Myrthe Montijn . Jan 11, 2023 . 5 mins read blog Community-led Innovation with UNHCR Portugal, the UN Refugee Agency Inês Ramalhão . Dec 15, 2022 . 4 mins read Upcoming events Learn & Lunch online • free The basics of Customer Journey Mapping Learn & Lunch 7 Febl 2023 • online • free • 12:00-13:00 CET Employee Experience Learn & Lunch 15 Feb 2023 • online • free • 12:00-13:00 CET Customer Journey Mapping 2.0 View all events blog 5 steps to start designing for good: our #SDGC22 takeaways Matilde Cantinho . Nov 03, 2022 . 8 mins read blog How service design and data science perfectly match in data-infused user profiles Rosanne Heijligers . Aug 09, 2022 . 8 mins read blog Who said contracts can’t be fun? Matilde Cantinho . Jul 05, 2022 . 3 mins read white paper AI-by-Design Matilde Cantinho . Jun 22, 2022 . 0 mins read blog How cutting costs and empowering financial health go hand in hand Michaël Vijfvinkel . May 17, 2022 . 5 mins read white paper Service Design for a Circular Economy Joost van Leeuwen . May 10, 2022 . 0 mins read blog Berlin, get ready for Koos! Matilde Cantinho . May 02, 2022 . 3 mins read blog Why we are fans of customer experience management, and you should be too! Joris Hens . Apr 01, 2022 . 16 mins read Upcoming events Learn & Lunch online • free The basics of Customer Journey Mapping Learn & Lunch 7 Febl 2023 • online • free • 12:00-13:00 CET Employee Experience Learn & Lunch 15 Feb 2023 • online • free • 12:00-13:00 CET Customer Journey Mapping 2.0 View all events