What will be covered in this L&L?
- How to become more human-centered
- The benefits and importance of putting the patient first
- How the Healthcare industry can benefit from Service Design
During the Learn & Lunch, we will touch upon different topics such as; user testing with patients, the importance of inclusive design, and the view of experts in the field. We will do this by zooming in and out from small interventions to the organizational levels.
What will be the key learnings?
Applying a Service Design approach in Healthcare can make a big difference.
Come to this Learn & Lunch session and experience how the methodology can have a powerful impact on patients, health professionals, and everyone taking part in the process, by discussing various real cases and examples.