Learn & Lunch

The value of Customer Experience

28 Jan 2021
Online, Zoom
Beginner - Intermediate

Become a Customer Journey specialist.

For the beginners. What is CX and how can my organisation benefit from it? What are the roles, challenges and first steps to embrace a CX-driven organisation?

Why we Learn & Lunch

Get out of your bubble and learn remotely during these strange times. While working from home, let’s keep our spirits up and work on our design knowledge and skills! Koos organizes these lunch sessions to bring marketing, CX, UX, and other design enthusiasts together. Stay connected and learn cool new design tools and methods. The weekly lunch sessions are interactive which means a combination of listening, doing and reflecting to eventually get some eye-openers or new insights related to service design and UX. Design thinking training has never been so easy.

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