Learn & Lunch

Employee Experience

29 Jun 2021
Online via a Zoom Call
Beginner - Intermediate
Kiki & Ruben

Why Employee Experience?

Over the last years, staff tends to switch jobs quickly. HR departments are facing challenges in how to attract and maintain talents. The focus is shifting towards a more human centered approach with more attention to the desires of individuals.
In this session, we will show how a service design approach can be of great tool to identify issues that are occurring across the work environment. We will show some examples of previous projects in the Netherlands and Portugal on how to boost the overall employee experience.

What will we cover in this Learn & Lunch?

We will deep dive into the changing needs of organisations to keep their employees happy and be able to feed them with new (personal) challenges.

What will be the key learnings?

  • How to start focussing on your employee experience
  • Success stories to inspire and learn from
  • How Service Design can play a role in this topic

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