What will be covered?
- Addressing concerns and reducing risks
- Overcoming cognitive overload
- Building trust and overcoming cynicism
What will be the key learnings?
In this Learn & Lunch session, you will be able to identify and address risks while giving your customer control of the risk. By learning how to simplify wherever possible and prevent choice paralysis, you will apply values such as openness, honesty, and transparency, and demonstrate humanity and empathy with your users/