As Koos is a Service Design consultancy, and you are maybe not very familiar with Service Design yet, you will follow a masterclass of two full days teaching you the ins and outs of the Service Design process and methodology. This masterclass is a regular part of the onboarding for everybody at Koos and gets you up to speed regarding your knowledge.
Within projects, you get the real hands-on experience of practising service design methods, taking on responsibility within a professional setting and working with real clients. While you develop your skills you can be of great value for your team, but since you are an intern you get the room to make mistakes, which is a comfortable position to be in.
Besides the projects, interns are also encouraged to develop themselves outside of projects. For example, Koos offers a UX-academy which is a 4-week crash course to learn the basics of UX-design. All colleagues are very open to mentor you in a specific thing you want to develop. Learning how to make visualisations and illustrations is a good example.