2-day masterclass


€1200 (ex VAT)

October 1 - 2nd, 2018

Koos Service Design, Amsterdam


Learn by doing. We have created a hands-on masterclass, aimed at professionals from different sectors. We use a mix of practical experience, tools and methods to help you design the ultimate customer experience. Our methodology is set up in such a way that you’ll be able to directly implement your learnings.

Our Service Design Masterclass helps challengers in large organizations to make a difference. Over four hundred IT-, Marketing- and Customer Experience professionals have already successfully finished their two-day training as certified Customer Champions.

The two days were a magnificent experience that will help me and my organization to analyse problems in a new perspective and build and test solutions that create more value for our clients and our business.

— Raquel Vigidal Business Process Director at NOS

Upcoming events

Oct 01
2-day Service Design Masterclass 01 October - 02 October · Koos Service Design, Amsterdam