2-day masterclass

LEVEL
Introductory - intermediate

COSTS
€1200 (ex VAT)
Email for Portuguese prices.

UPCOMING EVENT
October 3 - 4th, 2019

WHERE
Amsterdam

Join

Learn by doing. We have created a hands-on masterclass, aimed at professionals from different sectors. We use a mix of practical experience, tools and methods to help you design the ultimate customer experience. Our methodology is set up in such a way that you’ll be able to directly implement your learnings.

We have created this service design masterclass in such a way that relative newcomers to the field can fully understand it, but it is smart and rich enough to keep intermediate trainees on their toes as well.

Our Service Design Masterclass helps challengers in large organizations to make a difference. Over four hundred IT-, Marketing- and Customer Experience professionals have already successfully finished their two-day training as certified Customer Champions.

The two days were a magnificent experience that will help me and my organization to analyse problems in a new perspective and build and test solutions that create more value for our clients and our business.

— Raquel Vigidal Business Process Director at NOS

Upcoming events

Jan 15
Service Design Masterclass 15 January - 16 January · Lisboa
Jan 28
Service Design Masterclass 28 January - 29 January · Koos Service Design · Amsterdam
Jun 17
Service Design Masterclass 17 June - 18 June · Amsterdam
Oct 03
Service Design Masterclass 03 October - 04 October · Amsterdam