Create an impact with our powerful combination. Service Design Develop appreciated customer experiences and focus on engaged employees. Read more UX Design Bring your services to life by designing those elements that truly matter. Read more Business Transformation Realise business advantage by becoming a customer-centric organisation. Read more You’re in good company! A selection of our previous work. Empathy helps defaulters to get back on track. Telecom provider KPN Design Sprinting for sustainability in wine. Sogrape Vinhos Portugal Transforming a Portuguese Telco. Portugese telecom provider NOS See all work About Koos. Boost your skills Learn more about us Learn about research Come work at Koos Come by our office!