Your strategic design agency for impactful innovation

Let’s team up and build better businesses

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How we can team up

Shape customer experiences

We apply Service Design to improve the old and build the new.

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Launch digital products

We drive the process from idea napkin to App Store.

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Deliver innovation strategy

We accelerate innovation efforts to future proof your organisation.

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A selection of our previous work.

13% increase in customer satisfaction through customer-centric approaches

VGZ

Putting the customer at the heart of the biggest Dutch health insurer to boost customer satisfaction and improve their services.

33% decrease in the drop-out rate of the appointment booking process through digitisation

CUF

Redesigning the MyCUF app to be seamlessly integrated into the patient's medical appointment journey.

Combining AI and Design within the world’s largest Online Marketplace

OLX

A collaborative innovation lab combining data science and design to develop future-proof, human-centred solutions with AI at its core.

See all work

We serve our coffee as hot as our projects.

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You’re in good company!

You’re in good company!

About us

We are just people designing
for people.

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Curious what Koos can do for you?

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